booking terms

cancellations

In the rare instance that we have to cancel a class, course or workshop, we will notify you in advance and refund you any fees paid in full if you have pre-paid. If you cancel before the start of a course, the refund will depend on the amount of notice we have received and percentage refunds are shown below. 

refund rates & notice period

You must give minimum 24 hours notice before the start of a course or workshop to be eligible for any refund.
Less than 1 week: 50% refund or 75% credit on account
1-2 weeks: 75% refund or full credit on account
2 weeks or more: Full refund

Unfortunately we cannot offer refunds if you arrive too late to enter a class or workshop, however if you call reception to inform us you will be late we can try to arrange late access up to 15 minutes after the start of the event.

Please note we do not give refunds for sessions missed within a course, and it is not possible to ‘transfer’ sessions missed to another course or date.

account credit/gift vouchers

Any credit on account either offered in rebate by the centre or issued as a gift will be valid for 1 year from the date added on the account or as stated on the gift card/voucher.

replacement classes

Occasionally we may offer you a substitute teacher if the usual teacher is not able to teach a particular class. We prefer to be able to offer you an alternative rather than just cancelling outright. If we are unable to source a substitute teacher and you are on a course, your usual teacher will offer a replacement class on another date. If you cannot make this replacement class, or there is no time on the schedule to offer a replacement class, we will refund you the value of that class. Use our online timetable to stay up to date!

advance booking & arrivals

Make sure that you book well in advance of the course/workshop starting to avoid disappointment. We work on a first-come, first-served principle both for courses and drop-in classes. Reception is staffed during core hours, outside these times a volunteer or teacher will open the reception 10-15 minutes before the class to allow entry. We usually allow entry up to 10 minutes after the start of a class, course or workshop - if you are running late, please give us a call and we will do our best to ensure access for late arrivals.

 

Upcoming Events

Slow Flow & Restorative Yoga, Sun 22 April 5.30pm
Join Katy Bateman this Sunday for a deeply nourishing slow flowing and restorative anusara yoga based class... book now or just drop-in! ... read more
Yoga Teacher Forum - Teaching yoga for people in the third age, Sun 22 Apr
As more and more older people join our yoga classes we need to be confident that out teaching is inclusive, safe and appropriate... ... read more
Re:Discover: Yoga & Thai Yoga Massage Workshop, Sat 28 Apr
Join Leonie Taylor for a gentle, fluid and exploratory workshop using props, some gentle partner work and Thai yoga massage techniques to release and move deeper into, through and around postures, familiar and unfamiliar. ... read more
Gentle Spring Awakening: Vital Woman Workshop, Sat 12 May
Join Sophie Cleere for a nourishing workshop designed specifically for women - yoga & movement, cycle awareness & discussion - and of course, chocolate! ... read more
FREE TALK: Why all mushrooms are magic with Martin Powell, Tues 15 May
Martin Powell will discuss the magical qualities of mushrooms in our next FREE talk... limited spaces, so reserve your FREE place now! ... read more

HOME | INFO | CLASSES | WORKSHOPS | TIMETABLE | COMMUNITY | NEWS | PRIVACY | TERMS & CONDITIONS

©2009  Brighton Natural Health Centre 27 Regent Street Brighton BN1 1UL - tel 01273 600010 - email info@bnhc.co.uk - Registered Charity No: 290122